Island Bay's Gadget Guru: Darshan Gor Talks Tech and Customer Service

The Trusted Choice for Fast & Affordable Fixes

Darshan Gor

Darshan Gor, owner of the new Gadget Care in Island Bay, is making waves with his focus on exceptional service and technical expertise. We spoke with Darshan about his journey, his passion for fixing gadgets, and his commitment to the Island Bay community.

Driven by Family and Opportunity:
Darshan's entrepreneurial spirit comes from his family background in wholesale produce. Witnessing their success instilled in him the desire to build his own venture. After gaining experience in phone and computer repair, he saw an opportunity to serve the southern Wellington suburbs, which lacked such services.

Island Bay: A Perfect Fit
Island Bay's friendly community and lack of local repair options made it the ideal location. Despite initial roadwork challenges, Darshan is building a loyal clientele.

The Thrill of the Fix:
Darshan thrives on the daily challenge of diagnosing and fixing tech problems. He enjoys building relationships with customers and finds particular satisfaction in helping those new to technology.

Customer Service is Key:
For Darshan, excellent customer service is paramount. He prioritizes clear communication, transparent pricing, and after-sales support. He even offers free pick-up and drop-off for those unable to visit the store.

Helping the Community:
Darshan is registered with WINZ, allowing customers to use their green card for repairs. He also offers Afterpay as a payment option.

Advice for Aspiring Entrepreneurs:
Darshan emphasizes the importance of exceptional customer service and thorough research. He advises potential business owners to develop a plan, seek feedback, and gain experience before taking the leap.

Gadget Care is a welcome addition to Island Bay, offering expert tech repair with a focus on customer satisfaction. Stop by and chat with Darshan, your friendly neighborhood gadget guru!

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